Shipping Information/Store Policy

Follow Us!
Visit CanteenCorner On Youtube!
Follow us on Facebook!
Follow us on Twitter!

Shipping
 
We offer the following shipping options:
 
UPS Ground, or USPS. Please indicate in the "Note" section offered at checkout so we know which you would prefer. If a faster method is need such as second day, or Air let us know so we can work out the charges with you.
 
*WE ARE NOT RESPONSIBLE FOR LOST OR DAMAGED PACKAGES DUE TO DELIVERY COMPANY ERROR OR THEFT. IF AN ITEM IS DEFECTIVE, OR THERE WAS A SHIPPING ERROR ON OUR END WE WILL HONOR YOUR ORDER 100%.

Payment Methods
 
Through PayPal, we accept Mastercard, Visa, Discover, American Express, and e-checks. Checks, and Money Orders can be sent by mail. We currently do not accept phone orders, but we will soon. Please email us if you would like to pay by Check or Money Order.
 
Shipping times may vary depending on the items in your order. Most orders are processed and shipped within four Business Days. You will receive an email within 24 Hours of you purchase stating what your estimated delivery time is. This is only a factor if you happen to order something out of stock, or custom made. We would be happy to ship you a partial order, but will then require a small double shipment fee of $5.00. If you want to pay by personal check
to place your order, please email or call to set up payment.
 
All Non - P.O. Box U.S. Orders are shipped UPS unless you request otherwise. You will receive an email from UPS with your Tracking number the day the item is shipped.
 
INTERNATIONAL CUSTOMERS
 
If you are an International customer or live outside the continental U.S., shipping will be charged to you separately. Once your bill is paid, your item will ship, which is usually within 72 Business hours. You will receive a customs number by email once the package ships.

Your shipping is not charged at purchase, but the day that your items are packed. You will receive a payment request via email from PayPal for shipping. Your Customs number and/or tracking information will be emailed to you separately. Your order will not ship until we receive payment.

Canada: Orders over $125 qualify for free shipping. Orders under 4lbs. will be shipped via USPS First Class International. Orders over 4lbs. must be shipped Priority International. Priority International, which has tracking information is also available by request. If you would like to request Priority International, please let us know.


Australia, UK, Europe & Asia: Orders over $125 receive a 15% discount off the price of shipping. Orders under 4lbs. will be shipped via USPS First Class International. Orders over 4lbs. must be shipped Priority International. Priority International, which has tracking information is also available by request. If you would like to request Priority International, please let us know.

Mexico & South America
: We are currently not shipping to Mexico and South America.

Please email us if you would like to request a shipping quote.

Privacy Policy
 
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order. All orders will be charged and processed securely through paypal via email, unless other payment arrangements have been made. 

Return Policy

Returns are accepted on items within 30 days of receipt, with a 10% restocking fee applied. Purchaser is responsible for return shipping. If you would like to exchange the 10% restocking fee will be waived and you will receive full credit on your exchange. Items must be in salable condition unless defective. Please contact us for more details at info@canteenshop.com

webassets/CanteenSticker-Website.gif

Questions about your order?

Comments or Concerns? Please email us at info@canteenshop.com. Generally your question will be answered in 24 hours. If you prefer to talk to us, you can call 216.410.5096 Monday - Friday, 9 am - 5:30 pm EST.

 

We are proudly located in Greenville, Ohio.